WHAT’S NEXT
Thank you for your purchase
Inside the envelope you will find:
A QR code to open this page
A sealable mini bag to place your sample
A unique barcode with your name
A pre-labelled envelope ready to be shipped at any Post Office or Royal Mailboxes
Please follow these steps:
STEP 1 – Collect your sample
We only require a small amount of hair for testing:
4–5 strands if your hair is longer than 3 cm
8–10 strands if your hair is shorter than 3 cm
When cutting or pulling the hair, ensure it is taken as close to the root as possible
Make sure some hair bulbs (roots) are included
Note that hair dye does not affect testing
STEP 2 – Place your sample in the sealable bag
Once the hair sample is collected:
Place the strands in the small sealable bag
Please do not send hair loose in the envelope
STEP 3 – Labelling
Please securely attach the barcode to the outside of the bag containing your hair sample
Do not fold the barcode
STEP 4 – Post the sample
Insert the labelled sealed bag into the pre-labelled envelope (Freepost HEALTH BEINGS )
Take it to any Post Office or Royal Mail postbox (free of charge)
PLEASE NOTE:
No physical test kit will be sent out
Do not add any additional address details
Your results will be emailed to you within 48 hours after receiving your sample at our lab
If you have requested a Basic or Expert Consultation, a link to book your appointment will be included in the email with your report.
Contact us if you have any questions