WHAT’S NEXT

Thank you for your purchase

Inside the envelope you will find:

  • A QR code to open this page

  • A sealable mini bag to place your sample

  • A unique barcode with your name

  • A pre-labelled envelope ready to be shipped at any Post Office or Royal Mailboxes

Please follow these steps:

STEP 1 – Collect your sample

We only require a small amount of hair for testing:

  • 4–5 strands if your hair is longer than 3 cm

  • 8–10 strands if your hair is shorter than 3 cm

When cutting or pulling the hair, ensure it is taken as close to the root as possible

  • Make sure some hair bulbs (roots) are included

  • Note that hair dye does not affect testing

STEP 2 – Place your sample in the sealable bag

Once the hair sample is collected:

  • Place the strands in the small sealable bag

  • Please do not send hair loose in the envelope

STEP 3 – Labelling

  • Please securely attach the barcode to the outside of the bag containing your hair sample

  • Do not fold the barcode

STEP 4 – Post the sample

  • Insert the labelled sealed bag into the pre-labelled envelope (Freepost HEALTH BEINGS )

  • Take it to any Post Office or Royal Mail postbox (free of charge)

PLEASE NOTE:

  • No physical test kit will be sent out

  • Do not add any additional address details

  • Your results will be emailed to you within 48 hours after receiving your sample at our lab

  • If you have requested a Basic or Expert Consultation, a link to book your appointment will be included in the email with your report.

Contact us if you have any questions

contact@regenect.com